Delivery Information
Strings & Things have over 40 years’ experience supplying a vast range of musical instruments and accessories and we understand the importance of quick and efficient delivery. We work closely with our delivery partners to ensure your goods reach you swiftly and fuss-free.
Where do we deliver?
England, Wales
Scotland (Zone 1)
& Isle of Wight
Delivery is FREE with spends of £200 (ex VAT.)
Spends under £200 are subject to a £7 delivery charge.
Scotland (Zone 2), Ireland
N. Ireland, Isle of Man
& Channel Islands
Delivery is FREE with spends of £400 (ex VAT.)
Spends under £400 are subject to a £14 delivery charge.
SCOTLAND ZONE 1 & ZONE 2 DELIVERIES
The following Scottish postcodes form part of Delivery Zone 2 and attract a higher rate of carriage (FREE delivery applies with a spend of £400 ex VAT.) Scottish postcodes not detailed below are in Delivery Zone 1.
| AB | FK | HS | IV | KA | KW | PA | PH | ZE |
| Aberdeen | Falkirk & Stirling | Outer Hebrides | Inverness | Kilmarnock | Kirkwall | Paisley | Perth | Lerwick |
| 31 | 17-21 | ALL | 1-3 | 27-28 | ALL | 20-78 | 17-50 | ALL |
| 33-38 | 10-56 | 80 | ||||||
| 45 | ||||||||
| 52-56 |
When will my delivery arrive?
The vast majority of deliveries to UK addresses take place one business day* following dispatch. Deliveries to Ireland and outlying regions of the UK are subject to longer delivery times as detailed below. Both Parcelforce and Royal Mail aim to deliver by close of business at 17:30.
* Monday – Friday (excluding Bank Holidays)
* Monday – Friday (excluding Bank Holidays)
England, Wales, Scotland
& Isle of Wight
Deliveries usually arrive one business day after dispatch, with the following exceptions:
| Postcode | |
| HS 1-9 | 3 business days after dispatch |
| IV 1-3, 10-28, 30-32, 36, 40-56 | 2 business days after dispatch |
| KA 27, 28 | 2 business days after dispatch |
| KW 1-3, 5-14 | 2 business days after dispatch |
| KW 15 | 3 business days after dispatch |
| KW 16-17 | 4 business days after dispatch |
| PA 20-49, 62-78, 80 | 3 business days after dispatch |
| PA 60-61 | 2 business days after dispatch |
| PH 17-26, 30-44, 49-50 | 2 business days after dispatch |
| TR 21-25 | 2 business days after dispatch |
| ZE 1-3 | 3 business days after dispatch |
Ireland, N. Ireland, Isle of Man
& Channel Islands
| Territory | |
| Ireland | 2 business days after dispatch |
| N. Ireland | 1 business day after dispatch |
| Isle of Man | 1 business day after dispatch |
| Jersey | 2 business days after dispatch |
| Guernsey | 3 business days after dispatch |
| Other Channel Islands | 4 business days after dispatch |
How can I track my delivery?
On the day of dispatch you will be emailed by the delivery agent with the specifics of your delivery. Your email will contain a link to the delivery agent's website were you will be able to view the current status of your consignment and the expected date of delivery. Both Parcelforce and Royal Mail aim to deliver by close of business at 17:30.
Tracking links are also available in the My Account area of this website. Simply navigate to the My Shipments page and click the order in question; your tracking link appears under the "Track & Trace" section.
Tracking links are also available in the My Account area of this website. Simply navigate to the My Shipments page and click the order in question; your tracking link appears under the "Track & Trace" section.
